Retail Management

Our retail management division works to implement professional property management services designed to reduce liability, labor expenses, administration, vacancies, and tenant/landlord disputes as well as increase asset value and public visibility.

Tenant Procurement/Landlord Representation Services »

  • Exclusive landlord representation for tenant procurement
  • Lease procurement negotiation from inception to occupancy
  • Designated licensed commercial real estate agent as landlord’s advocate
  • Property-specific lease document preparation via counsel of landlord’s choice
  • Conduct property-specific, cross-marketing campaigns
  • Property marketed to national, regional, and local tenant database
  • Cooperation with other brokers in national, regional, and local market
  • Monitor market trends and past comparable properties
  • ICSC membership and subscription to their tenant database
  • Development of custom marketing collateral including Claritas demographics
  • Local MLS submission if applicable
  • LoopNet and CoStar submission
  • Property-specific content on Oldham Goodwin’s web site
  • Extensive access to local established tenants through Oldham Goodwin’s community involvement
  • Property value growth through focusing on the balance of the tenant mix specific to the property and its location

Property Management Services »

  • Individual attention from a local, accessible property manager
  • Weekly site inspections
  • 24-hour emergency maintenance service
  • Coordination of repair and maintenance issues
  • Tenant disputes/resolutions management
  • Enhancement of tenant relations and retention through established programs
  • Renewal preparation and negotiation
  • Quarterly risk management safety inspections
  • Semi-annual competitive vendor relationships preparation
  • Request for Proposal (RFP) and Solicitation of Offer (SFO) preparation
  • Property-specific market analysis and research
  • Common Area Maintenance (CAM) supervision
  • State-of-the-art, professional property management software (AMSI)
  • Monthly preparation of property manager’s narrative summarizing the property’s physical and financial performance
  • Annual capital improvement schedule preparation
  • Eviction management

Accounting Services »

  • State-of-the-art, web-based financial software
  • Accounting policy and internal control procedures implementation
  • Daily accounting operations
  • Timely payment of invoices
  • Pursuit of past due invoices
  • Partnership equity accounting
  • Maintenance of daily cash balance and reconciliation of month-end bank statement
  • Monthly financial and property reporting package
  • Adherence to Generally Accepted Accounting Principles (GAAP)
  • Reports customized to meet investors’ individual needs
  • Timely and accurate financial reports
  • End of the year statements
  • Accurate cash flow projections
  • Annual operating budget preparation

Oversight of Tenant Finish-Out Services »

  • Unit/suite profile review
  • Budget preparation for Tenant Improvement (TI) or build-out
  • Identification and description of TI or build-out
  • Enforce timeline for TI or build-out
  • Approval and finalization of architectural drawings
  • Contractor bids and recommendations provided to landlord
  • Coordination with existing tenants
  • Onsite coordination of construction
  • Ensure completion of ADA compliance inspections
  • Verify and obtain certificates of occupancy
  • Facilitate punch list, walk through, and inspection following construction
  • Obtain lien releases prior to releasing any TI funds