Retail Management
Our retail management division works to implement professional property management services designed to reduce liability, labor expenses, administration, vacancies, and tenant/landlord disputes as well as increase asset value and public visibility.
Tenant Procurement/Landlord Representation Services »
- Exclusive landlord representation for tenant procurement
- Lease procurement negotiation from inception to occupancy
- Designated licensed commercial real estate agent as landlord’s advocate
- Property-specific lease document preparation via counsel of landlord’s choice
- Conduct property-specific, cross-marketing campaigns
- Property marketed to national, regional, and local tenant database
- Cooperation with other brokers in national, regional, and local market
- Monitor market trends and past comparable properties
- ICSC membership and subscription to their tenant database
- Development of custom marketing collateral including Claritas demographics
- Local MLS submission if applicable
- LoopNet and CoStar submission
- Property-specific content on Oldham Goodwin’s web site
- Extensive access to local established tenants through Oldham Goodwin’s community involvement
- Property value growth through focusing on the balance of the tenant mix specific to the property and its location
Property Management Services »
- Individual attention from a local, accessible property manager
- Weekly site inspections
- 24-hour emergency maintenance service
- Coordination of repair and maintenance issues
- Tenant disputes/resolutions management
- Enhancement of tenant relations and retention through established programs
- Renewal preparation and negotiation
- Quarterly risk management safety inspections
- Semi-annual competitive vendor relationships preparation
- Request for Proposal (RFP) and Solicitation of Offer (SFO) preparation
- Property-specific market analysis and research
- Common Area Maintenance (CAM) supervision
- State-of-the-art, professional property management software (AMSI)
- Monthly preparation of property manager’s narrative summarizing the property’s physical and financial performance
- Annual capital improvement schedule preparation
- Eviction management
Accounting Services »
- State-of-the-art, web-based financial software
- Accounting policy and internal control procedures implementation
- Daily accounting operations
- Timely payment of invoices
- Pursuit of past due invoices
- Partnership equity accounting
- Maintenance of daily cash balance and reconciliation of month-end bank statement
- Monthly financial and property reporting package
- Adherence to Generally Accepted Accounting Principles (GAAP)
- Reports customized to meet investors’ individual needs
- Timely and accurate financial reports
- End of the year statements
- Accurate cash flow projections
- Annual operating budget preparation
Oversight of Tenant Finish-Out Services »
- Unit/suite profile review
- Budget preparation for Tenant Improvement (TI) or build-out
- Identification and description of TI or build-out
- Enforce timeline for TI or build-out
- Approval and finalization of architectural drawings
- Contractor bids and recommendations provided to landlord
- Coordination with existing tenants
- Onsite coordination of construction
- Ensure completion of ADA compliance inspections
- Verify and obtain certificates of occupancy
- Facilitate punch list, walk through, and inspection following construction
- Obtain lien releases prior to releasing any TI funds