Hotel Management

At Oldham Goodwin Group, we specialize in the management and development of premium-branded hotels in destination locations. Through product development and superior asset management, we work to mitigate risk and exposure, and maximize cash flow, resulting in an increased return on investment for our stakeholders. Oldham Goodwin is currently an approved management company for the following hotel companies: Marriott International, Hilton Hotels & Resorts, Intercontinental Hotels Group, Best Western International, Hyatt Hotels Corporation, and Wyndham Hotels & Resorts. Click below to view our Hotel Management Portfolio and to read more about the management services we offer.

» Hotel Management Portfolio

Hotel Management Services

Hotel Sales and Marketing

Marketing Plan »
  • Sales and marketing plan created annually for each property
  • Strategic initiatives of this plan reviewed monthly to ensure property compliance
  • Plan reviewed monthly between the Director of Operations and the General Manager
  • Ensure properties capitalize on all marketing opportunities & support provided by their franchisor
  • Centralized expertise in revenue and yield management
  • Optimization of web presence and internet marketing campaign
Adherence to Franchise Requirements »
  • Approved by Marriott, Hilton, Hyatt, Wyndham, Intercontinental Hotels Group & Best Western
  • Assistance in franchise selection and contract negotiation
  • Ensure each managed property operates according to its franchise agreement/brand standards
  • Keeps current with latest marketing strategies of major franchises so that opportunities are not missed

Development and Pre-Opening

Feasibility Assistance »
  • Assist in selection of qualified feasibility firms
  • Assist in site selection and evaluation
  • Coordinate hotel market demand studies
  • Prepare financial pro forma
  • Prepare preliminary construction budgets and related cost estimate
Planning/Design Assistance »
  • Coordinate hotel room design, kitchen design, and space planning
  • Coordinate architect, engineer, land planner, and/or interior designer
  • Coordinate layout/procurement of hotel furnishing and equipment
  • Coordinate all computerized areas – front desk, energy management, restaurant, administration
  • Coordinate telephone system, key and lock system, and audio visual system
  • Select and implement IT infrastructure, phone systems, and front office systems
  • Specify/procure ice machines, vacuum cleaners, maid carts, etc.
Interior Design Assistance »
  • Design firm recommendation
  • Assist design firm with furnishing specifications
Construction Project Management »
  • Function as Project Manager (fee basis)
  • Assist in selection of General Contractor (fee basis)
  • Dedicated Project Manager on staff to oversee construction
  • Coordinate input with architect, engineer, etc.
  • Consult with owner on bids, changes and/or selecting General Contractor
  • Take bids on project
  • Perform pre-opening inspections and punch list for hotel
Pre-opening Services »
  • Create and implement the pre-opening marketing plan
  • Assemble pre-opening budgets (working capital, food, beverage, linens, china, etc.)
  • Recruit, interview, and hire all key Management and Sales Personnel
  • Train all key personnel
  • Recommend advertising agency
  • Establish definitive objectives and action plans for all departments
  • Obtain business licenses
  • Develop pricing for rooms, food, and beverages
  • Develop specifications and bids on building insurance
  • Coordinate the procurement of guest supplies and employee uniforms
  • Interface with potential hotel concessionaires
  • Develop employee benefit program and policy manual
  • Provide accurate accounting of all pre-opening expenses
Cost Control and Financial Review »
  • Each property operates under an annual budget that is prepared in advance
  • Budget submitted to ownership for review and approval
  • All financial performance is measured against budget
  • All financial statements reviewed by the vice President Of Operations
  • Financial statements summary prepared and reviewed by Oldham Goodwin Management

Other Management Services

Human Resources Management »
  • Employee handbook creation and review
  • Ensure hiring & training conforms to franchise & Government requirements (including immigration issues)
  • Pre-employment screening and Birkman Testing
  • Manage benefits programs
  • Provide Human Resources support
  • Implement hotel employee incentive programs
  • Ensure payroll costs directly associated with room sales conform to quality & cost standards
Hotel Accounting and Reporting »
  • Cash management
  • Internal audit
  • Payroll Ppocessing
  • Budgeting and profit planning
  • Management information systems
  • Financial statements
  • Income statements
  • 12 month cash flow
  • Balance sheet
  • Mortgage submission packaging
Hotel Renovation Management Services »
  • Changes in guestroom and hotel design
  • Adoption of local themes in exterior architecture and public space décor
  • High speed internet access
  • Better signage
Hotel Operations »
  • Risk management
  • SOPs
  • Training
  • Property inspections
  • Vendor selection and oversight