Kristen Hagan | CRME, CHIA

Director of Revenue Strategy | Hospitality Management Services

As Director of Revenue Strategy, Kristen is responsible for identifying and maximizing potential revenue opportunities for the hospitality portfolio. Kristen provides direction, support, and development to the properties’ operational and sales teams, maximizing profit through continued engagement, training, and conversation. She is well-versed in several brands and their respective systems and has extensive knowledge of multiple Texas markets and their unique demand drivers. Kristen implements processes, goals, system reporting schedules, creative strategy, and accurate revenue forecasting to effectively communicate with the corporate team, drive RevPAR long-term, and adapt to market fluctuations. She began her career at Oldham Goodwin in 2011 and has over 16 years of hotel experience, beginning with property operations and F&B, then sales, and finally, “what feels like home” in revenue management.
Certifications | CRME, CHIA